:root{--ink:#15231e;--forest:#10251f;--green:#0d7062;--cream:#fffaf0;--coral:#f2784b;--line:#d7cdbd}*{box-sizing:border-box}body{margin:0;background:transparent;color:var(--ink);font:15px "Trebuchet MS",sans-serif}.chat{height:100dvh;display:grid;grid-template-rows:auto auto 1fr auto;background:var(--cream);border:1px solid var(--line);border-radius:18px 18px 0 0;overflow:hidden;box-shadow:0 18px 60px #0005}.chat header{display:flex;align-items:center;gap:10px;padding:13px 14px;background:var(--forest);color:#fff}.chat header div:nth-child(2){display:grid;gap:2px}.chat header small{color:#c7d6ce;font-size:11px}.mark{width:42px;height:42px;display:grid;place-items:center;border-radius:12px;background:var(--coral);background-position:center;background-size:cover;font-weight:900;flex:none}.mark.has-image{font-size:0;border:2px solid #ffffff88}#closeChat{margin-left:auto;border:0;background:transparent;color:#fff;font-size:25px;cursor:pointer}.mode-tabs{display:grid;grid-template-columns:1fr 1fr;padding:7px;background:#e9e3d8;gap:6px}.mode-tabs button{min-height:42px;border:1px solid transparent;border-radius:10px;background:transparent;color:var(--ink);font-weight:900;cursor:pointer}.mode-tabs button.active{background:#fff;border-color:#c9bdac;box-shadow:0 2px 8px #0001}.panel{display:none;min-height:0}.panel.active{display:grid}.panel#textPanel{grid-template-rows:1fr auto auto}#messages{overflow:auto;padding:14px;background:linear-gradient(145deg,#fffaf0,#f2eadc);display:flex;flex-direction:column;gap:10px}.assistant,.customer{max-width:88%;padding:11px 13px;border-radius:15px;line-height:1.4;white-space:pre-wrap}.assistant{align-self:flex-start;background:#fff;border:1px solid #ddd1c0;border-bottom-left-radius:4px}.customer{align-self:flex-end;background:var(--green);color:#fff;border-bottom-right-radius:4px}.links{display:grid;gap:6px;align-self:flex-start}.links a{color:#075f53;font-weight:800}details{padding:7px 12px;border-top:1px solid #ddd1c0;background:#fff}summary{cursor:pointer;font-weight:800}summary small{font-weight:400;color:#63746b}.contact-grid{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:8px}.contact-grid input,#chatMessage{width:100%;padding:9px;border:1px solid #b7aa98;border-radius:9px;background:#fff}#chatForm{display:grid;grid-template-columns:1fr auto;gap:8px;padding:10px 12px;border-top:1px solid #ddd1c0;background:#fff}#chatMessage{resize:none}#chatForm button,.primary{border:0;border-radius:10px;padding:0 18px;background:var(--coral);color:#fff;font-weight:900;cursor:pointer}button:disabled{opacity:.48;cursor:not-allowed}.voice-panel.active{display:block;overflow:auto;background:radial-gradient(circle at 50% 15%,#d7f2e8 0,#fffaf0 46%,#f4e7d6 100%)}.voice-ready{min-height:100%;padding:30px 22px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center}.voice-ready h1{font:700 28px Georgia,serif;margin:18px 0 8px}.voice-ready p{max-width:310px;line-height:1.45;margin:0 0 20px}.voice-orb{width:96px;height:96px;border-radius:50%;background:radial-gradient(circle at 35% 30%,#ffd166,var(--coral) 45%,#8b331f 100%);background-position:center;background-size:cover;box-shadow:0 16px 40px #f2784b66,inset 0 0 0 8px #ffffff55}.voice-orb.has-image{box-shadow:0 16px 40px #0d706244,inset 0 0 0 5px #ffffff88}.consent{text-align:left;display:flex;gap:9px;max-width:340px;padding:13px;border:1px solid #baa994;border-radius:12px;background:#ffffffbb;line-height:1.35}.consent input{width:20px;height:20px;flex:none}.voice-ready .primary{min-height:50px;width:min(100%,300px);margin:16px 0 8px}.voice-ready small{color:#5b6a63}.voice-live{height:100%;min-height:0;padding:14px;display:grid;grid-template-rows:auto 1fr auto;gap:12px}.live-status{display:flex;align-items:center;gap:9px;padding:11px 13px;border:1px solid #b9cfc5;border-radius:12px;background:#fff}.live-status time{margin-left:auto;font-variant-numeric:tabular-nums}.pulse{width:12px;height:12px;border-radius:50%;background:#1eaf78;box-shadow:0 0 0 0 #1eaf7888;animation:pulse 1.5s infinite}.voice-transcript{overflow:auto;padding:12px;border:1px solid #cfbfaa;border-radius:14px;background:#fffdf8;display:flex;flex-direction:column;gap:9px}.voice-transcript p{margin:0;padding:9px 11px;border-radius:11px;line-height:1.4}.voice-transcript .assistant{background:#edf4f0;align-self:flex-start}.voice-transcript .customer{background:var(--green);color:#fff;align-self:flex-end}.voice-actions{display:grid;grid-template-columns:1fr 2fr;gap:8px}.voice-actions button{min-height:48px;border:1px solid #9c8d7a;border-radius:11px;background:#fff;font-weight:900}.voice-actions .end{border:0;background:#bb3b2c;color:#fff}.voice-error{margin:14px;padding:13px;border-radius:10px;background:#ffe1d8;color:#8a261b;font-weight:700}footer{text-align:center;padding:6px;background:var(--forest);color:#c7d6ce;font-size:10px}@keyframes pulse{70%{box-shadow:0 0 0 12px #1eaf7800}}@media(max-width:480px){.chat{border-radius:0;border:0}.contact-grid{grid-template-columns:1fr}.voice-ready{padding:22px 18px}.voice-ready h1{font-size:25px}}